What We Collect and Why We Collect It
When you open an account with us, we collect the registration details you provide — your name, email address, phone number, and the payment method you choose. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and wallet identifier to reconcile your
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account balance and process withdrawals correctly. We do not store your full mobile banking PIN or password at any point. We also collect device and browser data automatically — your IP address, device type, and session timestamps — to keep your account secure and detect unusual
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login patterns. Usage data, such as which sections of the lobby you browse, helps us improve how the platform works on mobile. We share data with payment processors like bKash, Nagad, and Rocket only to the extent needed to complete your transaction. We do not sell
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your personal data to third parties. Data may be disclosed if required by applicable law or a regulatory authority in an eligible jurisdiction. Retention periods vary by data type: account registration data is kept while your account remains active, and transaction records are retained for the
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period required under applicable financial rules. Your use of this platform and its services is subject to your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.